Course Content
TOPIC 1: Introduction to Business Communication Skills
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Lesson 1: Understanding Communication Basics
04:24
Lesson 2: The Communication Process and Barriers
05:35
Lesson 3: Planning for Effective Communication
01:27
TOPIC 2: Effective Communication
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Lesson 1: Principles of Communication (7Cs)
02:47
Lesson 2: Basic Business English
05:46
Lesson 3: Formal and Informal Workplace Vocabulary
01:35
TOPIC 3: Organizational Communication
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Lesson 1: Internal and External Communication
01:27
Lesson 2: Communication Flow in Organizations
17:05
Lesson 3: Classification of Organizational Communication
01:05
TOPIC 4: Interpersonal Communication
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Lesson 1: Defining Interpersonal Communication
01:19
Lesson 2: Relating to Different Personalities
05:40
Lesson 3: Emotional Management in Communication
01:52
TOPIC 5: Written communication
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Lesson 1: Business Letters
02:28
Lesson 2: Application Letters and CV Writing
08:27
Lesson 3: Other Business Documents
02:02
TOPIC 6: Oral Communication
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Lesson 1: Verbal Communication and Listening Skills
04:18
Lesson 2: Telephone Communication
02:38
Lesson 3: Public Presentations
07:04
Lesson 4: Types of Meetings
00:00
Lesson 5: Meeting Documents
03:32
Lesson 6: Managing Meetings
00:00
TOPIC 7: Non-Verbal Communication
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Lesson 1: Defining Non-Verbal Communication
05:54
Lesson 2: The Role of Body Language
02:10
Lesson 3: Cultural Differences in Non-Verbal Communication
00:52
>>> Google Meet Clinics
Here you can access links to the various upcoming clinics for Business Communication Skills
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BCS Online Facilitation for Course Work One
>>> Past Course Work Papers
Here you will discover past course work paper for the previous years
BAD1205 Business Communication Skills
About Lesson

This lesson focuses on the components of communication planning, including purpose, audience, structure, style, message, time, resources, and evaluation. It emphasizes the importance of planning in ensuring that messages are clear, concise, and tailored to the intended audience.

Exercise Files
Topic One Introduction to Business Communication.pdf
Size: 871.32 KB
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